LEGAL

 DISCLAIMER

 Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional.  You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication.  You should read carefully all product packaging.  If you have or suspect that you have a medical problem, promptly contact your health care provider.  Never disregard professional medical advice or delay in seeking it because of something you have read on this site.  Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.  The statements and information on JanisSaffell.com reflect the opinions of Janis Saffell and Fitness Express International. 

 

PRIVACY AND SECURITY STATEMENTS

PRIVACY STATEMENT
JanisSaffell.com collects client information to enhance your shopping experience.

A note about children's privacy...
We do not knowingly collect personal information from children under the age of 13.  If we learn that we have inadvertently obtained personal information on a child under the age of 13, that information will be deleted from our website.  JanisSaffell.com encourages parents to go online with their kids.   Here are a few tips to help make a child's online experience safer:
  • Teach kids never to give out personal information, unless supervised by a parent or responsible adult.  This includes name, address, phone, school, etc.
  • Know the sites your kids are visiting and which sites are appropriate.
  • Look for Web site privacy policies.  Know how your child's information is being treated.

GENERAL BROWSING:
JanisSaffell.com gathers navigational information about where visitors go on our Web site.  This information allows us to see which areas of JanisSaffell.com are most visited and helps us better understand our customers' experience at JanisSaffell.com.   This helps us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer.  In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web site (such as the time of a visitor's last visit to a page on our site).

COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION:
We collect information from you that you provide to us at this site when you shop online, submit questions and success stories, or send an email.  Categories of information collected include name, address, e-mail address, recipient's e-mail address, telephone number, credit card information and messages you send or submit.  This information is used to enable JanisSaffell.com to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the recipient(s) in the event of order or delivery difficulties, for verification, to respond to your inquiries and to deliver services and information about our products or web site to you, including adding you to our electronic mailing list.

If you make a purchase through JanisSaffell.com, the information you provide (for example, name, address, credit card) will be added to our secured database.  The information in this database is only used by JanisSaffell.com.

If you are visiting JanisSaffell.com from a location outside of the U.S., your orders placed through JanisSaffell.com will be accepted and fully processed in and shipped from the U.S. and all information you provide will be maintained in our Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy.  You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site, or the public.

AFFLILIATED COMPANIES & PARTNERS:
In arranging to have marketing and promotional information of certain companies or businesses with whom JanisSaffell.com or Partners may have formed a strategic alliance ("Affiliated Companies"), we may disclose to the Affiliated Companies your personal information, including information such as your shipping address, telephone number, and email address.  If you do not want us to disclose your personal information to the Affiliated Companies, please refer to the Opt-Out Policy below.

USE OF COOKIES:
JanisSaffell.com uses a browser feature known as a cookie, which is placed on your computer.   Cookies also allow JanisSaffell.com to make our site more responsive to your needs, by delivering a better and more personalized experience to you.  The cookies are stored on your computer's hard drive and are used by JanisSaffell.com to help track your clicks and pass information as you go through the pages within JanisSaffell.com Web site and provide a more personalized experience.  In addition, JanisSaffell.com uses cookies to help keep track of how many items you put into your shopping bag and to tell us whether you have previously visited JanisSaffell.com.  If you register or purchase product through JanisSaffell.com, navigational information from previous browsing visits may be associated with the personal information you provide.

UPDATING PERSONAL INFORMATION:
We prefer to keep your personal information accurate and up-to-date.  To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into Your Account.

LINKS:
For your convenience, our Web site may contain links to other sites.  JanisSaffell.com is not responsible for the privacy practices or the content of such Web sites.

JANISSAFFELL.COM E-MAIL:
JanisSaffell.com E-Mail allows you to receive exclusive information about special offers, media events, new products and much more.  If you're not a current customer, simply complete our sign up form to receive these special messages.  If at any time you would like to stop future delivery of JanisSaffell.com emails, please follow the removal instructions located at the bottom of each message.  Asking to be removed from JanisSaffell.com E-Mail will not prevent you from receiving e-mail communications relating to any online order you place at JanisSaffell.com.

APPLICABILITY OF PRIVACY STATEMENT:
This privacy policy statement applies only to the information collected online at JanisSaffell.com.

QUESTIONS/CHANGES IN POLICY:
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us.  Should there be a material change in the categories of information collected at JanisSaffell.com or a material change in how we use information collected at JanisSaffell.com (whether a deletion or addition), for a thirty day period after the change we will note deletions with a strike-out and additions in italic type.  Further, for this same period we will note [Revised] at the end of the revised sentence or sentences and update the effective date at the bottom of the Privacy Policy.  If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about JanisSaffell.com.

Opt-Out Policy
You may opt out of receiving communication from us or from Affiliated Companies by emailing us at: inquiry@janissaffell.com or writing to us at:
Fitness Express International
2333 Brickell Avenue, Suite 208, Miami, FL 33129
In addition, when we contact you via email, we may include instructions to unsubscribe from future emails if you so choose.

SECURITY STATEMENT
JanisSaffell.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems.  In addition, it is our policy not to send your credit card number via e-mail.  In fact, this is a practice we recommend you adopt in all of your Internet activities.

We designed JanisSaffell.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator and versions 5.0 or higher of Internet Explorer.  This means you should not be able to inadvertently place an order through an unsecured connection.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

 

WEB POLICIES

  Secured On-line shopping – At janissaffell.com feel completely confident that your credit card information has been SSL encrypted for your protected online shopping experience.

For International Orders - All International orders are shipped by Global Priority Mail. Local import duties and taxes are customers responsibility. Payment Forms - We accept payment with Visa, MasterCard, American Express & Discover using PayPal.

Shipping & Handling - Shipping and Handling charges include packaging, insurance and delivery confirmation and are non-refundable. Please allow 4-6 weeks for all Wholesale Kickbox Handgrip orders. Videos and music orders are shipped Priority Mail. Please allow 7-15 days for all videos and music.

Special Offers - Please note that any special offer (ex. Free Shipping, Discounts, Promotional Sale) will be processed at our offices and reflected on your final invoice and credit card charge. The discount will not appear on your web invoice. If you return items for a refund that result in your merchandise purchase from one of our Special Offers, you will be charged for shipping when we process your refund.

Return Policy - We do not accept returns!   MUSIC, VIDEOS AND EQUIPMENT PROMOTIONAL SALES ARE FINAL SALES.  We do not refund or credit shipping and handling fees.  Refunds and exchanges are processed when item(s) are received in our office.

Please inspect all merchandise upon receipt.  All claims for shortages, damaged, or incorrect merchandise must be made within 7 days of receipt and reported to our customer service department for return authorization via: Returns@janissaffell.com

Defective Items: - If you receive a defective product, please return it to us within 15 days, and we will be glad to replace it with the same item. Please contact us at inquiry@janissaffell.com and a replacement item will be sent. 

Incorrect Shipments - If you are sent the wrong product please send it back to us unopened within 15 days and we will be glad to replace it for the correct item.

Lost Orders - If you haven't received your package within allotted delivery times (Please allow 1-2 weeks from the time you place your order.) please let us know and we will do whatever we can in assisting you to get your package.  Before contacting us, please check with your local United States Post Office and see if they have your package. Due to box sizes sometimes your mail person will not leave the package and a notice will be left for you to pick up the package at the Post Office.

30 DAY PILATE BAND WARRANTY - The Pilate Band equipment will be replaced if it falls to give normal wear for 30 days after delivery.  Proof of damage may be required at customer expense.  This warranty does not cover cuts or tears from finger nails or rings, pet damage, damage caused by other unreasonable use.  If the identical color band is not available, FEI will provide an equivalent resistance pilate band.  

Privacy Policy - At janissaffell.com, we respect all of our customer’s privacy.   All the personal information collected by ordering with us will never be sold or rented to anyone.

Updates via email - Occasionally janissaffell.com may contact you by email about new releases or promotions.  If for any reason you do not wish to receive communications from janissaffell.com and would like to stop email, please contact us directly:  inquiry@janissaffell.com

Website Terms and Conditions – Please read the terms and conditions carefully before using this website.  Your use of this website indicates that you accept the terms and conditions and any other operating rules or policies that may be up-dated at any time by janissaffell.com.  In consideration for the use of this website, you agree to provide complete and accurate information about yourself when filling out requested information pertaining to your purchase order on this website.  This “website” refers to the site having the URL janissaffell.com.  You agree to indemnify and hold Fitness Express International, janissaffell.com, and its subsidiaries, affiliates, officers, employees and agents harmless from any claim or demand, including attorney’s fees, made by any third party due to or arising out of your use of this website, any submission you post, email or transmit to or through this website, your violation of the terms and conditions, or your violation of any third party rights.  In no event will Fitness Express International, janissaffell.com any other party involved in creating, producing, or delivering this site be liable to you in any manner whatsoever for any decision made or action or not-action taken by in reliance upon information provided through this site.  By browsing, accessing and or using this website, you acknowledge that you have read, understood and agreed to the terms and conditions.  If you do not agree to these terms, please do not use this website.   Thank you.

The information provided on this site is not intended as medical advice or as a recommendation of any treatment of any medical or other health-related condition.   Please consult a physician before starting any exercise program.  Consult your physician before beginning any diet program or using any nutritional supplements or exercise equipment.  Read carefully and understand all packaging and inserts before using any of the products purchased through this website.   Fitness Express International disclaims any liability for injury or losses or damage resulting from the use of any of our goods, services, information, advice and other resources which you may find on our website.

Fitness Express International reserves the right, without prior notification, to limit quantity, colors, styles, price changes, cancellations, revisions, up-dates, etc of any product or service purchased through this website and, in some cases substitute similar products of equal or greater value.  This site is provided by Fitness Express International, Inc. on an “as is” basis.  Fitness Express International, Inc, janissaffell.com makes no representations or warranties of any kind, express or implied, as to the operation of this website, its content, or any information made available on this website.  Furthermore, Fitness Express International, Inc, janissaffell.com does not warrant the accuracy or completeness of the information at this website, including to the products and prices described at this website, at any time without prior notice to users of this website.  Information on this website is always being up-dated, up-graded, merchandise changes; etc may not be current at the moment you visit this site and may contain errors.

Fitness Express International, Inc, janissaffell.com reserves the right to deny and/or restrict access to this website to any user, and may at anytime in its sole discretion with or without notice and with or without cause immediately deny access to this website by any person, including persons who previously had access.

Copyright - All contents of this website are the property of Fitness Express International, Inc. and/or its suppliers and are protected by U.S. and internal copyright laws.  No portion of this website may be reproduced by any means or incorporated in any other site including, but not limited to, photographs, illustrations, designs, icons, articles, text, audio/video clips, without the written permission of Fitness Express International, Inc.

Our Favorite Links - As a benefit to our customers we have provided some of our favorite websites.  Janissaffell.com are not responsible for any of these websites or content, you enter at your own risk.

By using this site, you are deemed to have agreed to these terms and conditions of use.  We reserve the right to modify them at any time. You should check these terms and conditions periodically for changes.  By using this site after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them.  If at any time you choose not to accept these terms and conditions of use, please do not use this site.

The Terms and Conditions will be interpreted and all rights and obligations of the parties will be determined under the laws of the State of Florida.  These Parties hereby elect and submit to the exclusive jurisdiction of the courts of Dade County, the State of Florida.  The Parties further agree that any lawsuit or action brought in connection with any controversy or claim arising out of or relating to these terms and conditions will be brought or filed in a Dade County Florida Court and in no other.