Disclaimer - Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. The statements and information on JanisSaffell.com reflect the opinions of Janis Saffell and Fitness Express International.
Secured On-line shopping – At janissaffell.com feel completely confident that your credit card information has been SSL encrypted for your protected online shopping experience. Please visit www.paypal.com for more information.
For International Orders - All International orders are shipped by Global Priority Mail. Local import duties and taxes are customers responsibility. Payment Forms - We accept payment with Visa, MasterCard, American Express & Discover using PayPal.
Shipping & Handling - Shipping and Handling charges include packaging, insurance and delivery confirmation and are non-refundable. Videos and music orders are shipped Priority Mail. Please allow 7-15 days for all videos and music.
JANIS SAFFELL EXERCISE VIDEOS & DOWNLOADS: On completion of purchase of a Digital Download, a link to your download will be emailed to you. You can also sign into your account to access any download files you have purchased. Customers should download and save digital download files to their computer as soon as possible after purchase. All downloads are subject to our download terms. By submitting your download purchase & clicking on the 'I agree' -, you indicate that you've read and understood those terms. All sales of Digital Download Content, DVDs & Videos are final at time of purchase. We do not accept returns or exchanges of DVDs, Videos, or Digital Content.
Special Offers - Please note that any special offer (ex. Free Shipping, Discounts, Promotional Sale) will be processed at our offices and reflected on your final invoice and credit card charge. The discount will not appear on your web invoice. If you return items for a refund that result in your merchandise purchase from one of our Special Offers, you will be charged for shipping when we process your refund.
Return Policy - We do not accept returns! MUSIC, VIDEOS AND EQUIPMENT & PROMOTIONAL SALES ARE FINAL SALES. We do not refund or credit shipping and handling fees. Refunds and exchanges are processed when item(s) are received in our office.
Please inspect all merchandise upon receipt. All claims for shortages, damaged, or incorrect merchandise must be made within 7 days of receipt and reported to our customer service department for return authorization via: Returns@janissaffell.com
Defective Items - If you receive a defective product, please return it to us within 15 days, and we will be glad to replace it with the same item. Please contact us at Click Here and a replacement item will be sent.
Incorrect Shipments - If you are sent the wrong product please send it back to us unopened within 15 days and we will be glad to replace it for the correct item.
Lost Orders - If you haven't received your package within allotted delivery times (Please allow 1-2 weeks from the time you place your order, additional ship time is needed for all international shipments.) please let us know and we will do whatever we can in assisting you to get your package. Before contacting us, please check with your local United States Post Office and see if they have your package. Due to box sizes sometimes your mail person will not leave the package and a notice will be left for you to pick up the package at the Post Office.
30 DAY PILATE BAND WARRANTY The Pilate Band equipment will be replaced if it falls to give normal wear for 30 days after delivery. Proof of damage may be required at customer expense. This warranty does not cover cuts or tears from finger nails or rings, pet damage, damage caused by other unreasonable use. If the identical color band is not available, FEI will provide an equivalent resistance pilate band.
Updates via email - Occasionally janissaffell.com and/or coutureactivewear.com may contact you by email about new releases or promotions. If for any reason you do not wish to receive communications from janissaffell.com and would like to stop email, please contact us Click Here. Getting it done right. Couture Active Wear Inc | Fitness Express International Inc uses SafeUnsubscribe® which reliably removes your email address from our lists.
Website Terms and Conditions – Please read the terms and conditions carefully before using this website. Your use of this website indicates that you accept the terms and conditions and any other operating rules or policies that may be up-dated at any time by janissaffell.com. In consideration for the use of this website, you agree to provide complete and accurate information about yourself when filling out requested information pertaining to your purchase order on this website. This “website” refers to the site having the URL janissaffell.com. You agree to indemnify and hold Fitness Express International, janissaffell.com, and its subsidiaries, affiliates, officers, employees and agents harmless from any claim or demand, including attorney’s fees, made by any third party due to or arising out of your use of this website, any submission you post, email or transmit to or through this website, your violation of the terms and conditions, or your violation of any third party rights. In no event will Fitness Express International, janissaffell.com any other party involved in creating, producing, or delivering this site be liable to you in any manner whatsoever for any decision made or action or not-action taken by in reliance upon information provided through this site. By browsing, accessing and or using this website, you acknowledge that you have read, understood and agreed to the terms and conditions. If you do not agree to these terms, please do not use this website. Thank you.
The information provided on this site is not intended as medical advice or as a recommendation of any treatment of any medical or other health-related condition. Please consult a physician before starting any exercise program. Consult your physician before beginning any diet program or using any nutritional supplements or exercise equipment. Read carefully and understand all packaging and inserts before using any of the products purchased through this website. Fitness Express International disclaims any liability for injury or losses or damage resulting from the use of any of our goods, services, information, advice and other resources which you may find on our website.
Fitness Express International reserves the right, without prior notification, to limit quantity, colors, styles, price changes, cancellations, revisions, up-dates, etc of any product or service purchased through this website and, in some cases substitute similar products of equal or greater value. This site is provided by Fitness Express International, Inc. on an “as is” basis. Fitness Express International, Inc, janissaffell.com makes no representations or warranties of any kind, express or implied, as to the operation of this website, its content, or any information made available on this website. Furthermore, Fitness Express International, Inc, janissaffell.com does not warrant the accuracy or completeness of the information at this website, including to the products and prices described at this website, at any time without prior notice to users of this website. Information on this website is always being up-dated, up-graded, merchandise changes; etc may not be current at the moment you visit this site and may contain errors.
Fitness Express International, Inc, janissaffell.com reserves the right to deny and/or restrict access to this website to any user, and may at anytime in its sole discretion with or without notice and with or without cause immediately deny access to this website by any person, including persons who previously had access.
Copyright - All contents of this website are the property of Fitness Express International, Inc. and/or its suppliers and are protected by U.S. and internal copyright laws. No portion of this website may be reproduced by any means or incorporated in any other site including, but not limited to, photographs, illustrations, designs, icons, articles, text, audio/video clips, without the written permission of Fitness Express International, Inc.
Our Favorite Links - As a benefit to our customers we have provided some of our favorite websites. Janissaffell.com are not responsible for any of these websites or content, you enter at your own risk.
By using this site, you are deemed to have agreed to these terms and conditions of use. We reserve the right to modify them at any time. You should check these terms and conditions periodically for changes. By using this site after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them. If at any time you choose not to accept these terms and conditions of use, please do not use this site.
The Terms and Conditions will be interpreted and all rights and obligations of the parties will be determined under the laws of the State of Florida. These Parties hereby elect and submit to the exclusive jurisdiction of the courts of Dade County, the State of Florida. The Parties further agree that any lawsuit or action brought in connection with any controversy or claim arising out of or relating to these terms and conditions will be brought or filed in a Dade County Florida Court and in no other.